Someone called about a load and says they dispatch for a carrier? Check the phone number or email against the list the carrier keeps on FreightSeal. Free, no account needed.
Call back on a number the carrier listed. Do not trust incoming caller ID — it can be faked.
A broker gets a call or an email about a load. The person on the other end says they dispatch for a carrier with a clean record and good history, and gives their own phone number — or sets the incoming caller ID to look like the carrier's real number.
The load is tendered to that contact. The paperwork looks ordinary, so nothing seems wrong until the freight does not arrive the way it should.
The carrier whose identity was used never agreed to the load and often never knew it existed. The broker was talking to someone else the whole time.
The dispatcher list is the carrier's own declaration of who books loads for them, carried with a date and a status — it is a dated reference, not a verification. A name on the list never clears a load. Every load is still checked on its own: the carrier's identity confirmed on the number in their FMCSA record, the certificate of insurance obtained from the agent, the driver confirmed on site at pickup, and the truck's VIN matched against the insured list. See how verification works.
Someone contacts a broker and claims to dispatch for a real carrier that has a clean record. They hand over a load reference and a phone number of their own, or make the incoming call appear to come from the carrier. The broker tenders the load to them, and the real carrier never knows the load existed.
Yes. The number shown on an incoming call can be set to almost anything, including the carrier's real number. Caller ID alone does not confirm who is on the line. Always call back on a number the carrier itself listed, not the one that called you.
Enter the carrier's DOT number and the dispatcher's phone or email on this page. If the carrier keeps a dispatcher list on FreightSeal, the check tells you whether that phone or email is on it. If it is not, reach the carrier on the number in their FMCSA record and ask.
A number that is not listed is not proof of fraud, and many carriers have not listed dispatchers at all. Treat it as a reason to slow down: contact the carrier directly through the phone number on their FMCSA record and confirm before you tender the load.
No. The list is the carrier's own dated declaration of who books loads for them, with a date and a status — not a check of the load. Every load still needs its own verification: carrier identity on the FMCSA number, insurance from the agent, the driver on site, and the VIN matched.
A carrier signs in to its free FreightSeal cabinet and adds each dispatcher by name and phone, confirmed with a one-time code. The carrier removes anyone the day they stop working for them. Carriers can also receive requests from people asking to be listed, and approve or reject each one.
Brokers on FreightSeal see the full dispatcher list. Start free — 10 verifications every month.
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